Programme Development and Quality Manager (PDQM)

Temporary, Full-time · Beirut office, North office

Your mission

General Objective of the Job:
The Programme Development and Quality Manager (PDQM) holds overall responsibility for programme development and Implementation, fundraising efforts, quality assurance, and primarily in the areas of Education, Child Protection, Mental Health & Psychosocial Support (MHPSS). The PDQM will be working in close consultation & collaboration with external partners, the PDQM will drive coherence, relevance and effectiveness of War Child’s overall Lebanon programme, in accordance with humanitarian and sector-specific standards as well as War Child’s mandate & strategy. Developing and maintaining effective and fruitful relationships with a range of internal and external stakeholders (e.g. regional/global colleagues, donors, UN agencies, clusters and peer organizations) is critical for success in this role.
Position in the Organization:
The PDQM reports to the Country Director (CD) for War Child Lebanon and is part of the Country Management Team (CMT). S/he will be working very closely with other heads of departments and the different in-country Programme/Project Coordinators, ensuring smooth and positive cross-departmental collaboration at all levels. S/he will also maintain strong engagement and relationships with regional and global colleagues with responsibilities in the field of institutional fundraising and programme quality. The programme implementation team particularly Programme Managers and Coordinators, and the Resource Mobilization and Grants Delivery will report directly to the PDQM.

Detailed job description/Results Areas:

Programme Design & Resource Mobilization

Oversee the development of both solicited and unsolicited high-quality project proposals and funding applications, ensuring compliance with donor requirements and alignment with program objectives.
Oversee the development of new programme interventions, in close consultation with the in-country Programme Managers, external partners, ensuring continuous readiness to respond to new funding opportunities.
Oversee the development and implementation of a CO fundraising strategy.
Stay abreast of and scope out potentially relevant funding opportunities and strategic partnerships with support from relevant departments within the organization.
Oversee the donor engagement plans and thevuse of tools to monitor progress, with support from the CD and regional and global fundraising teams.
Ensure clear, effective and efficient workflows, tools and processes are in place.
Oversee the effective implementation of all projects in Lebanon. Ensure that project implementation complies with donor requirements including budget management, financial control, accountability standards and reporting.

Programme Quality & Accountability

Ensure coherence, relevance, and effectiveness of overall War Child’s Lebanon programme, in accordance with humanitarian and sector-specific standards as well as War Child’s mandate and strategy.
Oversee the design and implementation of Country Office (CO) thematic strategies and scaling plans in close collaboration with the Technical Advisors.
Oversee the development and the implementation of program quality standards, guidelines, and tools to ensure high-quality program delivery across all technical areas (Education, MHPSS and MEAL.
Provide technical assistance and capacity development in the areas of Education, Child Protection/Child Safeguarding, and Mental Health Psychosocial Support (MHPSS) to War Child’s programmes and partners.
Oversee regular needs assessments in accordance with applicable standards to inform programme design, adjustments and implementation.
Ensure that programme’s activities are effectively implemented, monitored & evaluated,

External relations

Building relationships with existing and potential donors, UN agencies and other relevant stakeholders, cultivating donor stewardship and engagement; Maintain a donor liaison tracker to track and manage interactions with donors, including communication, meetings, and donor relationship management with support from the CD and regional and global fundraising teams.
Maintain strong relationships with donors, partners, and other stakeholders, representing the organization in relevant forums and advocating for program quality and development priorities.
Effectively represent War Child in relevant coordination forums and network bodies, positioning War Child as a partner of choice.
Maintain positive and effective relationships with War Child’s partners and actively contribute to localization initiatives and capacity development efforts.
Lead and support the development of external-facing products conveying the nature, quality, relevance and added value of War Child’s programming in Lebanon.

Internal Relations; Management

Lead the PDQM department which comprises of the Resource Mobilization & Grant Delivery, Programme Quality, and Project Implementation teams, including direct line management, mentoring, support, staff welfare and performance management for the direct reports.
Work closely with other department heads and Programme Managers/Coordinators to actively contribute to positive interdepartmental relationships and dynamics.

Serve as a member of the Country Management Team, contributing to strategy development and high-level planning, problem-solving and decision-making.

Your profile

Education level: Master’s degree or a bachelor’s degree

Education field: master’s degree or a bachelor’s degree in a relevant field such as international development, humanitarian affairs, social sciences, public health, education, project or programme management, development studies, human rights, or business administration.

Required Qualifications and Experience:

Minimum five years of senior management experience in the humanitarian/development sector.
Demonstrated experience in writing project proposals for a wide range of donors.
Experience with running, supporting and/or managing programmes in conflict-affected or other complex environments, including activities in at least two of the following areas: Education, Child Protection and Mental Health & Psychosocial Support for children and their caregivers.
Knowledge of – and affinity with – programmes designed to enhance the psychosocial well-being of children in humanitarian/development contexts.
Proven track-record of working in partnership with local/national actors.
Sound knowledge of monitoring, evaluation, accountability & learning methodologies, tools and systems in the humanitarian sector.
Very good understanding of the Lebanon context and its complexities.
Excellent English written and verbal communication skills are essential.
Arabic language skills will be considered a major asset in the selection process
Persuasion and motivation skills, ability to convince and mobilize others.
A successful track record in initiating, cultivating relations with – and securing support from – a wide range of institutional donors.
Strong networking skills; ability to maintain good working relationships with partners, donors and other external as well as internal stakeholders in a sensitive environment.
Solid analytical and problem-solving skills.
Ability to manage a varied, fluid and demanding workload and meet deadlines.
Affinity with War Child’s mandate, mission and core values (Impact, Creativity, Inspiration and Integrity).

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About us

The War Child Alliance is an international non-governmental organization committed to providing psychosocial support, child protection, youth empowerment programming and quality education to the children affected by armed conflict. We implement evidence-based interventions to empower key stakeholders—including governments, educators, caregivers, and communities—to foster children’s wellbeing, education, and self-determination. We work with global teams with team members being based in different locations. War Child is currently operates in: Afghanistan, the Central African Republic, Colombia, DR Congo, Germany, Jordan, Lebanon, the occupied Palestinian territory, South Sudan, Sweden, Syria, Uganda, Ukraine (soon to be registered), and Yemen. We also have offices in the Netherlands and the United Kingdom.
Learn more about War Child and our programmes https://www.warchild.net/

Safeguarding
War Child is committed to humanitarian values, standards and norms and we expect the same from job applicants. War Child is especially committed to safeguarding the children and youth we support and doesn’t tolerate any form of abuse. Because we want to prevent and deter any actions that place children and youth at risk, conduct references are an important part of our recruitment procedure. As part of the selection process, War Child will request standardized references in accordance with the Inter-Agency Misconduct Disclosure Scheme and a recent Criminal Records statement.
The safety of children is essential to War Child. War Child does not tolerate or accept any form of abuse. This subject is addressed in our recruitment and selection procedures.

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We are looking forward to hearing from you!

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