External Coaches for Staff Support - Pool. (Arabic, English, Dari, Dutch, French, Spanish and Ukrainian speakers) (remote/hybrid/in person)

Freelancer, Full-time · Remote, London office, Amsterdam office, Hamburg office, Stockholm office, Kampala office, Juba office, Bukavu office, Bangui office, Amman office, Beirut office, Jerusalem office, Sana'a office, Herat office, Bogota office, Kiev office, Malakal office, Raqqa office, Cyprus office, Kabul office, Badghis office, North office, Nablus office, Hebron office, Aden office, Goma office, Baraka office, Minova office, Masisi office, Melut office, Renk office, Bor office, Kampala office (expat), Erbil office, Goma office (expat), Sana'a office (expat), Bangui office (expat), Amman office (expat), Herat office (expat), Juba office (expat), Bukavu office (expat), Ndele office, Gaza office, Balkh office, Jawzjan office, Kabul office (expat), Syria office (expat), Buenaventura office, Cali office, Jambalo Cauca office, Caloto Cauca office, Quibdo office, Riohacha office, Al-Mukalla, Farah Office, Obo office, Hybrid / Remote, Taiz, US, Syria

Your mission

Your consultancy purpose/objectives

The objective of this consultancy is to:

Provide staff with individualised, short-term coaching to address specific work-related or personal challenges.
Offer a safe, non-judgmental space for reflection, personal development, and enhanced resilience.
Support War Child’s strategic goals by improving staff capacity, confidence, communication, and career clarity.
Build a diverse, inclusive roster of coaches with a range of modalities, languages, and cultural competencies.

Organisational background

War Child Alliance is committed to fostering the well-being, growth, and resilience of its global workforce. To strengthen our support systems, we aim to establish a pool of qualified external coaches who can be engaged on a per-session or per-assignment basis to support individual staff with:

Career development and transitions
Managing change and uncertainty
Interpersonal communication and workplace relationships
Stress, burnout, and work-life integration
Personal or professional challenges impacting performance or wellbeing

This flexible model allows War Child staff to access confidential, professional, and culturally sensitive coaching as needed, reflecting our duty of care and our commitment to staff empowerment.

Your Reporting Structure

Reports to (Hierarchical):	Director of People and Culture
Reports to (Functional):	(Global/Regional) HR Advisor/Business partners
Area:	Human resources
Supervises (Function):	n/a
Scope	Duty of Care, Staff Wellbeing

Your scope of work

The consultant will:

1. Coaches in the pool will be contracted on an on-call basis, depending on staff needs and availability. Typical engagements may include:

1:1 coaching session (60–90 minutes per session)
Short coaching assignments (e.g. 3–6 sessions over several weeks)

2. Support across themes such as:

Career planning or transitions (e.g. new role, exit, promotion)
Navigating team dynamics or interpersonal challenges
Confidence, performance anxiety, or impostor syndrome
Resilience, emotional regulation, or burnout recovery

Coaches are not expected to act as therapists but should know how to recognize boundaries and refer onward where clinical intervention is more appropriate.

Deliverables

The consultant will produce:

Provide individual sessions in a timely, confidential, and professional manner.
Offer pre-session intake and/or reflection prompts if applicable.
Submit a brief anonymized summary of themes (e.g., quarterly), for trend analysis and learning, without revealing any personal data.
Follow ethical codes of conduct in line with ICF, EMCC, or equivalent.

Your profile

Accredited professional coach (e.g. ICF, EMCC, or equivalent)
Minimum 5 years’ experience in coaching, counselling, facilitation, or related practice
Experience supporting staff in NGOs, humanitarian, development, or cross-cultural contexts
High emotional intelligence, active listening, and cross-cultural sensitivity
Strong boundaries, ethics, and confidentiality practices
Ability to offer remote sessions (Zoom, Teams, or other platforms.
English is must and multilingual is huge asset (Arabic, Dutch, German, French, Spanish, Dari, Ukrainian, or other languages used by War Child offices)

Desirable:

Trauma-informed or safeguarding-sensitive coaching approaches
Regional representation from countries where War Child operates

What we offer

Contracting and Fees

Coaches will be contracted on a framework agreement or roster basis.
Assignments will be agreed upon per session or per engagement (e.g. 3-session coaching journey).
Coaches will invoice per session delivered, in line with agreed fees.
No retainer is guaranteed; engagement depends on need, demand, and availability.

Interested coaches should submit:

A short profile or CV or webpage/LinkedIn Profile, including coaching credentials and areas of expertise

A brief motivation letter (half page or 1 page max) explaining their coaching approach and alignment with War Child’s mission
A sample rate card (hourly/session-based fees)

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About us

The War Child Alliance is an international non-governmental organization committed to providing psychosocial support, child protection, youth empowerment programming and quality education to the children affected by armed conflict. We implement evidence-based interventions to empower key stakeholders—including governments, educators, caregivers, and communities—to foster children’s wellbeing, education, and self-determination. We work with global teams with team members being based in different locations. War Child is currently operates in: Afghanistan, the Central African Republic, Colombia, DR Congo, Germany, Jordan, Lebanon, the occupied Palestinian territory, South Sudan, Sweden, Syria, Uganda, Ukraine (soon to be registered), and Yemen. We also have offices in the Netherlands and the United Kingdom.
Learn more about War Child and our programmes https://www.warchild.net/

Safeguarding and Integrity
Our work with children and at-risk adults to keep them safe is the most important thing we do. We are committed to the safeguarding of children and vulnerable adults in all areas of our work. We have zero tolerance for any behaviours and practices that puts children and/or vulnerable adults at risk of abuse and/or harm. All (prospective) employees will be expected to be compliant with and sign up to our Child Safeguarding policy, our Code of Conduct and PSEA: Adults at Risk Policy. You can find the Child Safeguarding and Adults at Risk policy here: Integrity & Safeguarding - Home

Justice, Equity, Diversity and Inclusion (JEDI) and Belonging (DEIB)
We value diversity and inclusion and are committed to ensuring that all our people and job applicants are treated fairly, irrespective of where, what or whom they were born, or of other characteristics. We want to offer a safe and inclusive workplace where all our people, especially those who are currently marginalised or underrepresented, can be themselves at work. You can read our Justice, Equity, Diversity and Inclusion (JEDI) and Belonging (DEIB) policy on our website, and if you have any questions about our commitment to Justice, Equity, Diversity and Inclusion (JEDI) and Belonging (DEIB) do get in touch: DEIB.team@warchild.net

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We are looking forward to hearing from you!

Thank you for your interest in War Child. Please fill out the following short form to complete your application.