Youth and community engagement officer- Voice More, Jordan

Temporal, Tiempo completo · Jordan - Amman office

Your mission

Objective of the Role

Under the supervision of the Jordan Projects Coordinator, the Youth and Community Engagement Officer—Voice More—is responsible for supporting the delivery of the youth support intervention – Voice More within War Child Jordan in line with quality standards. VoiceMore is War Child’s youth advocates development programme, which empowers young people affected by armed conflict to share their experiences and act on issues impacting young people. Groups discuss and debate how conflict affects children and youth in their area and what they feel could be done to help improve their lives. They are then supported to design and run their own advocacy projects in their local community, with War Child helping them elevate these concerns onto national and international platforms.

Aims and Objectives

Support young people to identify the challenges they and other children and youth face in the regions and country where they live, and to undertake advocacy action which brings about positive change within their communities and beyond.
Enable young people to improve their well-being by gaining confidence, knowledge, and skills to honestly express their views, needs and rights, including understanding how to conduct research and advocacy.
Promote the participation of youth in decision-making and raise the voices of young people affected by conflict to those in power.

As Youth and community engagement officer- Voice More Officer you will be responsible for supporting and guiding the young people through all programme stages, including preparing for, and facilitating, each training components. You will take responsibility for recruitment and selection of young people, ensuring the safety of activities, supporting good team dynamics and motivation, and helping the young people reflect and evaluate their work. You will ensure they are able to develop and implement advocacy action to support change on the issue they identify. This will include working at local, regional, or even national level to raise their concerns and recommendations. You will work collaboratively within your own country team and with the central War Child Advocacy Team, to identify opportunities to drive their advocacy action forward and promote sustainability in the work as well as collaborating closely with in-country partners and local communities to ensure the proper implementation of WCA EBMs and WCA funded projects.

Position within the Organization

The Youth and community engagement officer- Voice More is part of the Jordan Hub and reports to the Projects Coordinator. The role holder gets, on a regular basis, technical supervision and support from the War Child Syria/Jordan Response Program Quality and Development team and global Voice More Advisor

Result Areas

Technical Support and Program Development:

Acting as the main contact person and coordinator for all VoiceMore programme activity conducted with the group(s).
Provide technical guidance to partner Voice More facilitators, and delivering appropriate interventions in line with local context and global standards.
Support in designing and developing voice more initiatives and activities within War Child programme strategy, to develop evidence-based programming.
Conduct regular field visit and follow-up with partner focal points on project activities, in order to maintain the quality of implementation of EBM’s activities, and identify opportunities, constraints and any adjustments needed, including additional staffing or staff training.
Ensure programme activity follows the VoiceMore Handbook and adheres to the quality standards outlined.

Delivery of Voice More capacity building:

Organise and facilitate the VoiceMore trainings for the young people and support them with other activities outlined in the programme method, such as creating their own advocacy plan and evaluating their personal development and advocacy action at project end.
The organisation and facilitation of regular group meetings with members, providing support, encouragement, and motivation to young people, good team dynamics and ensuring their active participation in activities.

Internal and external coordination and representation:

Represent War Child in relevant external coordination platforms/networks .
Organise and coordinate local activities, meetings and events for the group related to their advocacy theme and plan.
Researching and identifying local and national advocacy opportunities in coordination with your country team and with the support of the Youth Advocacy and Participation Adviser in London Advocacy Team.
Lead all logistical preparations and implementation processes for the Voice More initiative, ensuring adherence to internal procurement procedures including prepare and verify purchase documentation in full compliance with WCA policies, procedures, and approved templates.
Support partner participation in coordination mechanisms (WGs) and ensure two-way information sharing with War Child technical teams.
Contribute to the development/revision of Voice More materials, in line with contextualized inputs from working groups/platforms/networks.
Share child protection materials and other useful and relevant information, including tools and methodologies, with staff and partners.

Quality Assurance, Learning, and Accountability

Providing regular updates and reports on Voice More activities as required under the funder / donor requirements and / or War Child’s own internal MEAL activities.
Ensuring the safety and well-being of young people throughout the programme, including risk assessing activities.
Contribute to creating a culture committed to the safeguarding of children and adults and compliant to War Child UK’s Child Safeguarding and Adults at Risk Policies.
Promote ethical and child-sensitive data collection and information management among partners.
Support the implementation of child-friendly feedback and complaints mechanisms and ensure learning from feedback is documented and used.

Monitor alignment of CP interventions with the CP Minimum Standards, Inter-Agency Guidelines, and War Child’s Quality Benchmarks.

Additional job responsibilities

The listed duties and responsibilities are not exhaustive, and the post holder may be required to undertake additional duties as reasonable in relation to their skills and experience.Furthermore, apart from their hub-specific tasks, collaborative projects may require cross- hub engagement to utilize our organization's specialized expertise. Staff are encouraged to participate actively in such collaborations, leveraging their strengths to contribute effectively across hubs. Additionally, individuals may retain or take on CO-level responsibilities while being part of a specific hub, showcasing our dedication to maximizing talent and leadership potential across all levels of engagement.

Your profile

Knowledge and Experience

University degree in childhood or youth studies, social work, socio-cultural animation, or other related fields.
Minimum of 3 years of experience working directly with children or youth, particularly initiatives that work with young people in non-formal ways to support personal development and teamwork.
Experience of working with children and youth affected by conflict or those who are marginalized and excluded.
Experience of using participatory approaches in programming with children and youth.
Experience of supporting or leading advocacy or campaigning activities.
Experience of working as a facilitator/trainer and delivering training programmes for young people.
Experience in organizing and coordinating activities, including planning and facilitating them.
Training certificates in facilitation skills, safeguarding, youth working, child protection and other related areas.

Skills and Competencies

Passionate about supporting young people’s participation and empowering them to speak up on issues impacting them.
Strong interpersonal skills and the ability to work collaboratively with others.
The ability to take initiative and solve problems in the face of unexpected challenges.
Friendly, self-motivated and with a good sense of humor.
Excellent listening skills and willingness to understand different perspectives.
Demonstrate initiative and problem-solving skills in the face of unexpected challenges.
Flexible and able to work in a small, dynamic organisation with limited resources.
Patient and sensitive in nature and towards children and youths’ needs.
The ability to build constructive working relationships with diverse groups of people.
Ability to motivate young people and support good group dynamics.
Commitment to War Child’s aims and objectives and to the values of the organisation.
Excellent communication skills
Organised with good coordination and networking skills
Basic administrative skills and understanding of how to manage budgets
Good IT skills (MS Office, including Outlook)
Knowledge and understanding of children’s rights and other international rights frameworks
Good understanding safeguarding principles and practice
Understanding of how to risk assessment activities and ensure safe programming for children and youth

What we offer

Location: The position will be based in Jordan with field visits.
Professional Development: Opportunities for capacity building and growth, both within the role and through War Child’s broader network.
Meaningful Impact: The chance to make a tangible difference in the lives of children and families affected by conflict, contributing to long-term, sustainable change.
Equal Opportunities: War Child is an inclusive employer committed to diversity and inclusion, respecting all individuals regardless of age, gender, religion, ethnicity, nationality, or physical ability.
Workplace Culture: War Child is dedicated to fostering a diverse, inclusive, and respectful workplace that prioritizes safety and fairness for all individuals. We strictly prohibit any form of discrimination, harassment, retaliation, or bullying within our organization

Why You Should Apply

Make a Real Impact: Your work will directly contribute to providing quality education to children who need it most, creating lasting change in their lives.
Career Growth: Join a dynamic organization that values your professional development and offers opportunities for learning, growth, and innovation.
Collaborative and Mission-Driven: Work alongside passionate colleagues and partners united in a mission to protect children and help them thrive despite adversity.

How to Apply
Qualified candidates are encouraged to submit their applications by October 14, 2025. We are reviewing submissions on a rolling basis, so early applications are strongly recommended.
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By submitting your application you certify that all of the statements made in your application are true, complete, and correct and are made in good faith. You understand that falsifying, misrepresenting or intentionally withholding information will be grounds for rejection of your application or withdrawal of any offer of appointment or, if an appointment offer has been accepted, this will be ground for employment sanctions, such as, but not limited to, instant dismissal. In addition, you understand that you need to submit a Criminal Record Certificate and that, if you fail to submit it, no employment relationship can be established.
War Child is an international organisation, and we are committed to be a diverse and inclusive employer, placing human and child rights at the centre of our existence and work. We hire our new colleagues based on their talents, competences and shared values; we do not distinguish them based on their age, gender and gender identity, race, color, ethnicity, religion, culture, sexual orientation, disability etc.
The safety of children and youth is a paramount and essential to War Child’s work. War Child has a zero tolerance policy towards any form of abuse. To prevent placing children and youth at any risk this subject is addressed in our recruitment and selection procedures. Moreover, the accepted candidates will be required to state their commitment/ intent to be aware, consider and adhere to the minimum standards applicable in development and humanitarian settings, such as humanitarian values and principles, Sphere Humanitarian Charter, Standards in the Humanitarian Standards Partnership, Core Humanitarian Standard, International Humanitarian Law, Code of Conduct for the International Red Cross and Red Crescent Movement and Non-Governmental Organizations (NGOs) in Disaster Relief and IASC Six Core Principles Relating to Sexual Exploitation and Abuse.
Disclaimer

Only applications received via our website are processed.
If we appoint a suitable candidate before the given closing date, we reserve the right to remove the vacancy from our website before that date. In such a case, any responses received after that time are not processed.
It could be that during our selection process the closing date for the vacancy is extended. If so, and you have not yet heard from us, your application will remain active.

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About us

The War Child Alliance is an international non-governmental organization committed to providing psychosocial support, child protection, youth empowerment programming and quality education to the children affected by armed conflict. We implement evidence-based interventions to empower key stakeholders—including governments, educators, caregivers, and communities—to foster children’s wellbeing, education, and self-determination. We work with global teams with team members being based in different locations. War Child is currently operates in: Afghanistan, the Central African Republic, Colombia, DR Congo, Germany, Jordan, Lebanon, the occupied Palestinian territory, South Sudan, Sweden, Syria, Uganda, Ukraine (soon to be registered), and Yemen. We also have offices in the Netherlands and the United Kingdom.
Learn more about War Child and our programmes https://www.warchild.net/

Safeguarding and Integrity
Our work with children and at-risk adults to keep them safe is the most important thing we do. We are committed to the safeguarding of children and vulnerable adults in all areas of our work. We have zero tolerance for any behaviours and practices that puts children and/or vulnerable adults at risk of abuse and/or harm. All (prospective) employees will be expected to be compliant with and sign up to our Child Safeguarding policy, our Code of Conduct and PSEA: Adults at Risk Policy. You can find the Child Safeguarding and Adults at Risk policy here: Integrity & Safeguarding - Home

Justice, Equity, Diversity and Inclusion (JEDI) and Belonging (DEIB)
We value diversity and inclusion and are committed to ensuring that all our people and job applicants are treated fairly, irrespective of where, what or whom they were born, or of other characteristics. We want to offer a safe and inclusive workplace where all our people, especially those who are currently marginalised or underrepresented, can be themselves at work. You can read our Justice, Equity, Diversity and Inclusion (JEDI) and Belonging (DEIB) policy on our website, and if you have any questions about our commitment to Justice, Equity, Diversity and Inclusion (JEDI) and Belonging (DEIB) do get in touch: DEIB.team@warchild.net

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