Case Management Officer - (Afghan National only)

Temporaire, Temps plein · Afghanistan - Balkh office, Afghanistan - Jawzjan office

Your mission
War Child is an international alliance working in 15 countries. This is an international charity working for children and youth affected by war. War Child initiated working in Afghanistan from 2002. In Afghanistan War Child Work with children and youth, who as a result of conflict, live with a combination of poverty, exclusion, and insecurity. These children and youth might include street children, child headed households, children conscripted into armed groups, unaccompanied minors, youth returnees and refugees, and children who have been put in Juvenile Rehabilitation Center and, the children and youth impacted by the climate induced disasters.  Our mission is to protect, educate and stand up for the rights of children and youth caught up in conflict, poverty, and exclusion. We also work on building the lives and climate resilient livelihoods of the children and youth.  We look forward to a world in which the lives of children and youth are no longer torn apart by war. This is a vision that can only be realized through the collective actions of children and youth themselves, the communities that they live in, their leaders, local organizations, War Child in Afghanistan, governments, and key decision makers.
Your profile

Job Purpose

 

The Case Management Officer will work under the supervision of the Project Coordinator to whom he/she will report, this position will contribute to the capacity strengthening of the child protection system, enhancement of Case Management, supervision of activities relevant to the Community-Based Child Protection Committees, Monitoring and Reporting mechanism to ensure high quality of case management process for children through active operation and follow up of case workers in the four target districts including Sholgerah and Chemtal districts in Balkh province, and Sheberghan and Khawja Dokoh districts in Jawzjan province.


Job Description

The Duties and responsibilities may include but not limited to:

  • Provide training and on-going support to the team of case workers on case management team. 
  • Provide regular technical support to case workers and to conduct clear and accurate identification, assessment, and development of care plans for individuals. 
  • Support case workers to establish, coordinate and train Community-Based Child Protection Committees’ members to sensitize children, guardians/parents, and other stakeholders about child rights and responsibilities with a view to identifying child protection cases and follow up with the team to conduct regular monthly meetings with established CBCPCs’ members.
  • In coordination with project coordinator lead the mapping of service provider, develop, and update the referral pathways and ensure dissemination to the communities. 
  • Conduct regular monitoring visits to the project sites and visit families to ensure the quality of performance and adherence to the internal and global standards for Case Management.
  • Facilitate case management meetings and case conferences to support case workers to analyses assessment information, make appropriate decisions in the child’s best interests and ensure a coordinated response.
  • Maintain positive coordination and relationship between the sectorial departments, CPANs, Case Workers and other stakeholders to ensure high quality deliverables and development of responsive and strong Case Management platforms in the norther region provinces.
  • Maintain robust reporting mechanism and ensure proper data gathering and data accuracy based on M&E Plan. 
  • Respect and adhere to War Child’s Code of Conduct child safeguarding policy and ensure all project staff understand and carry out their duties in accordance with Child Safeguarding and Data Protection protocol to ensure provision of safe and dignified case management services.  
  • Implement measures to ensure that the team keeps confidential information and sensitive documents securely.
  • Submit regular reports and updated databases to the project coordinator and strengthen the reporting mechanisms to provide on-time updates to the government and the project donor.

 

Our Values

  • Bold: We use our passion and creativity to deliver high-quality evidence-based work designed to maximize our beneficial impact on children in conflict.
  • Accountable to Children: Children can rely on us to respond to their voices and to treat them with respect and dignity.
  • Anti-racism: Anti-racism is not merely a belief. It includes actions that we mainstream throughout our work to change and challenge policies and behaviors that perpetuate racism.
  • Transparent: We expect to be held to account by our supporters and beneficiaries and we respond with openness and honesty.
  • Supportive to each other: We support each other and our partners to achieve ambitious goals and to the best we can be we are honest and open with each other, sharing our success and confronting our challenges.

 

Person Specification

War Child operates in the northern region provinces of Afghanistan. Preference will be given first to local candidates from Balkh and Jawzjan provinces, and secondly to candidates from other northern region provinces. Please upload a copy of your valid National ID under the [Other] section; applications without it will not be considered for shortlisting.


Person Specification

  • Bachelor degree in Social Science such as Psychology, Theology, Law, Education, Literature, and Sociology.
  • Three years of relevant experience in Child Protection sector preferred with the international organizations.
  • Two years’ experience in Case Management including cash for protection.
  • Experience working with Community-Based Child Protection Committees (CBCPC).
  • Experience in working with Children and Women in the context of northern region provinces.
  • Proficiency in languages in English (both written and verbal); Dari, Pashto and Uzbeki
  • These are community-based positions and therefore, priority is given to the local candidates, who are from the respective norther region provinces especially from (Balkh and Jawzjan).
  • Should have the ability to travel independently to the other targeted districts in the same province. (Female staff will go with their mahram).
  • Excellent coordination, facilitation, and negotiation skills; High level of self-awareness and good interpersonal relations.
  • Strong organizational, interpersonal, and communication skills;
  • Ability to analyze and solve problems and facilitate effective decision making;
How to Apply
How to Apply

Pre-employment checks
Employment with War Child will be subject to the following checks prior to your start date:

  • a satisfactory police record check and a clear vetting and Due Diligence check
  • receipt of three satisfactory references
  • Due to the emergency nature of the role, applications will be reviewed on a rolling basis and the vacancy may close before the deadline.

Submission Guideline:

  • Fill in your information, and attach your documents before the closing date.
  • Applications submitted without a valid National ID will not be considered for shortlisting.
  • Applications after the closing date will not be accepted.
  • Please note that there is no telephonic inquiry and only shortlisted applicants will be contacted for written test/interview.

About us

The War Child Alliance is an international non-governmental organization committed to providing psychosocial support, child protection, youth empowerment programming and quality education to the children affected by armed conflict. We implement evidence-based interventions to empower key stakeholders—including governments, educators, caregivers, and communities—to foster children’s wellbeing, education, and self-determination. We work with global teams with team members being based in different locations. War Child is currently operates in: Afghanistan, the Central African Republic, Colombia, DR Congo, Germany, Jordan, Lebanon, the occupied Palestinian territory, South Sudan, Sweden, Syria, Uganda, Ukraine (soon to be registered), and Yemen. We also have offices in the Netherlands and the United Kingdom.
Learn more about War Child and our programmes https://www.warchild.net/ 

Safeguarding and Integrity
Our work with children and at-risk adults to keep them safe is the most important thing we do. We are committed to the safeguarding of children and vulnerable adults in all areas of our work. We have zero tolerance for any behaviours and practices that puts children and/or vulnerable adults at risk of abuse and/or harm. All (prospective) employees will be expected to be compliant with and sign up to our Child Safeguarding policy, our Code of Conduct and PSEA: Adults at Risk Policy. You can find the Child Safeguarding and Adults at Risk policy here: Integrity & Safeguarding - Home
 
Justice, Equity, Diversity and Inclusion (JEDI) and Belonging (DEIB)
We value diversity and inclusion and are committed to ensuring that all our people and job applicants are treated fairly, irrespective of where, what or whom they were born, or of other characteristics. We want to offer a safe and inclusive workplace where all our people, especially those who are currently marginalised or underrepresented, can be themselves at work. You can read our Justice, Equity, Diversity and Inclusion (JEDI) and Belonging (DEIB) policy on our website, and if you have any questions about our commitment to Justice, Equity, Diversity and Inclusion (JEDI) and Belonging (DEIB) do get in touch: DEIB.team@warchild.net


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