Manager: Head of Partnerships and Programmes (HPP)
Department: Technical department
Base: Beirut and/or Tripoli, Lebanon
Working area: Lebanon
General Objective of the Job
The Technical Coordinator oversees and manages the day-to-day work of the technical team (technical officers) within War Child Lebanon. The role makes sure programs in child protection (CP), mental health and psychosocial support (MHPSS) and education are delivered with quality and consistency across all programmatic interventions, making use of the Evidence-Based Methodologies (EBMs). War Child always delivers programmes in partnership with national partners. The Technical Coordinator also puts the capacity-building strategy into practice. This means planning and following up on trainings, mentoring and supervision, and keeping the work in line with organizational and global standards.
Position in the Organization
The Technical Coordinator is part of the Programme & Partnership Department and reports to the Head of Partnerships and Programmes (HPP). The role manages the technical officers (in matrix structure with the Cluster senior specialists) and works closely with program coordinators and global teams, and partner organizations.
Detailed Job Description / Results Areas
Technical Coordination & Oversight
- Coordinate the technical team's workplan and make sure trainings, mentoring and supervision are planned, scheduled and delivered on time across projects.
- Supervise the technical officers and give them regular guidance and feedback, so their work stays coherent, aligned and good quality.
- Coordinate closely with the Cluster senior specialist on the EBM packages, and the relative work of the technical team in country.
- Support the HPP in developing and updating the capacity-building strategy, and lead its day-to-day implementation.
- Spot capacity gaps in the team and among partners, and propose practical ways to close them.
- Collect lessons learned and feed them into program planning and organizational learning.
- Contribute to proposal development, leading on the technical sections in coordination with the HPP.
- Support the adaptation and contextualization of training materials and curricula, so they are culturally relevant while staying true to the EBMs.
Capacity Building & Technical Support
- Coordinate with the cluster senior specialists on the capacity building plan with the team and set a clear plan for the requests needed.
- Coach and mentor technical officers to strengthen their facilitation, training and technical skills.
- Help develop and roll out learning approaches such as e-learning, blended learning and peer exchange, to reach more people and make the work last.
- Help develop technical resources, SOPs and learning pathways for technical officers and partner staff, and keep them up to date.
- Track and report on training and supervision activities, including participation, follow-up and results, and share this with program managers and the HPP.
Representation & Partnerships
- Represent War Child in national working groups and task forces, and take part in regional and global technical forums when needed.
- Take part in capacity-building activities linked to the technical areas and EBMs.
- Maintain working relationships with academic institutions, training institutes and peer organizations to improve training quality and recognition.
